Frequently asked questions

Our dear,

We share with you the most frequently asked questions about our complex. And certainly if you have any additional ones, we will be very happy to answer them. We are available for all necessary information. You can contact us by e-mail at the address: allseasons@aparthotelzlatibor.com, or by phone at the number: +381 64 64 52 863.

Our goal is to reduce your waiting time as much as possible! If your room has not been used the night before your arrival, the room will be ready that morning. If not, the room will be ready for you when it becomes available. The time of departure from the Hotel is until 11:00, so from 14:00 the room will be clean and ready for your use.

Reservations can be made at all hotels and resorts, including property Check-out time is 11am. Upon request and subject to availability, we can grant a slightly later check out, and we can certainly always arrange a late check out (for example, if you use the room until 6:00 p.m. in the evening). This possibility must be agreed and approved by the reception and may have an additional fee (Day off).es located outside the United States.

We are pleased to inform you that our breakfast is served from 08:00 to 10:30. This means that you can sleep longer and you will always have a rich and fresh breakfast at your disposal. Also, if you are traveling earlier, it is possible to organize a lunch package for you, you just need to announce it a day in advance. It is possible to have breakfast in the breakfast room, in the Gastro bar, or if you wish, in your apartment.

All Seasons Residence has its own parking lot which is free for hotel guests.

No problem. The reception is open until 11 p.m., but our security guard will wait for you in the third shift, you just need to leave your documents (identity cards or passports, and for younger children health cards) which colleagues will enter into the system in the morning, after which you can freely download.

You can, just tell us when booking that you want such an apartment.

Yes, we are pet friendly. And pets up to 10 kg are allowed with an additional fee of RSD 3,000.00 for the entire stay.

The sizes are from 20 – 40 m2. It depends on the category of the accommodation unit.

In the central villa, we have a premium apartment and a premium studio, which are connected by a door between them and are ideal for the stay of a large family.

Our Gastro bar is open from 08:00 to 22:00.

Our Gastro bar serves an a la carte menu.

Of course, we also offer room service. The number of our Gastro bar for ordering is 065 455 65 56. And there is nasi on the Wolt application.

Of course, we also offer room service. The number of our Gastro bar for ordering is 065 455 65 56. And there is nasi on the Wolt application.

At all times we think of our youngest and sweetest friends, so in terms of the menu, we have a special section just for their little senses of taste and smell.

Always during holidays and important events, we make a party and get together to remember. On our Instagram profile, you can view recorded footage of some of the celebrations in our restaurant.

When checking out, you need to come to the reception, leave the keys to the apartment, collect the documents and settle the bill if you haven’t already. We recommend that you settle your payments during your stay, because at check-out the largest number of crowds occur precisely because of payments.

Of course, we are here to welcome and host you in every period of the year and be part of creating your unforgettable memories during your stay in our apartments.

Right next to our parking lot, you have a passage to the very center, from which you are only a few minutes’ walk away.

We have a WiFi network in every apartment. Right next to the TV is a small blue booklet, on the first page of which the name of the network and its code are written.

Yes, there is drinking water in every apartment. We are sorry that your experiences lead you to ask us that question, but don’t worry, our water and air are very clean.

For our youngest and sweetest guests, we have a 40% discount on Dino Park tickets and a 30% discount on El Paso City tickets.

Of course, you can leave us the details of the company to which you want to pay in cash when making a reservation, and it must be emphasized before the actual payment.

Of course. For each accommodation reservation in the future, it is necessary to pay 50% of the amount, if you are paying as an individual, or 100% if you are paying as a legal entity. You can also pay the amount if you are making a surprise for one of your family, friends or loved ones.

Of course, it is best to always emphasize this to us when making a reservation so that our colleagues can prepare everything in time for your arrival.

Yes, in every standard and premium apartment there is a sofa or corner couch that can be folded out and it is possible for at least one or two more people to sleep on it.

You have a hairdryer, iron, ironing board and vacuum cleaner. We have thought of everything so that you only have to bring the essentials and enjoy the comfort.

Clean towels (one large and one small towel) and bed linen will always be waiting for you in the apartments. Towels are changed every second day and bed linen every fourth night.

Of course, if due to some unforeseen circumstances you are prevented from coming and you have paid an advance, you can use it for another period.

As soon as you are sure that you want to visit Zlatibor and stay with us!

Ask Me Any Question