DAMAGE COMPENSATION POLICY

Thank you for your reservation and please pay attention to the following business conditions of All Seasons Hotel:

  • Check-in is possible after 14:00 on the day of arrival.
  • Check-out from the facility must be done by 11:00 a.m. on the day of departure.
  • Please note that children aged 12 and over are considered adults and charged full price. When reserving accommodation, you are obliged to add children older than the above to adults.
  • An advance of 50.00% is required for the reservation, the rest upon the arrival of the guest.
  • The residence tax for adults is 140 dinars per person per day, for children from 7 to 15 years old it is 70 dinars, while children up to 7 years old pay extra.
  • Insurance for all persons, regardless of age, is paid for 20 dinars.
    These additional costs are charged on the spot.

Reservation cancellation conditions

We keep the reservation until midnight on the day of arrival.

In case of no-show, 100.00% of the reservation amount is charged.

In case of cancellation of the reservation 7-1 days before arrival, 50.00% of the reservation amount is charged

In case of cancellation of the reservation 1-0 days before arrival, 100.00% of the reservation amount is charged

In case of cancellation of the reservation or request to postpone the stay, a minimum of 7 days
before arrival, ALL SEASONS RESIDENCE DOO reserves the right to compensation for damages
100% of the reservation value.

In case of non-appearance of the guest in the reserved apartment, ALL SEASONS RESIDENCE DOO
reserves the right to compensation in the name of damages and 100% of the reservation value.

If during the stay the guest causes material damage in the complex ALL SEASONS RESIDENCE
DOO is obliged to compensate the same at the value of market prices.

ALL SEASONS RESIDENCE DOO reserves the right to remove from the complex any guest who
behavior endangers safety and disturbs other guests and employees.